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December 17th, 2008

Patty Harshbarger, owner of Computer Renaissance in Bradenton, Florida, recently wrote an informative article about the typical desktop freeze up. Read more below.

We have all seen it, the cursor will move, but clicking doesn’t do a thing. Progress bars just stay where they are, nothing will let you get out of the frozen box on your screen. It’s where our patience wears thin.

My laptop froze recently when I opened an attachment containing an animated musical Christmas card. My frantic clicking to turn off the music and the show didn’t help matters.

Software conflicts are the usual cause of a lock-up. Less frequently, failing hardware can lead to frozen applications. Many times, to get beyond a frozen screen, a “hard shut-down” must be performed by holding down the power button until the machine powers down. This is a bad practice, and you will usually see a warning screen at the next power-up. Hard shut-down can cause damage to the hard drive by interrupting its mechanical operation. Most times you will not see evidence of damage, but the cumulative effect could be detrimental.

Both old and new computers can freeze up. If your computer is not more than four years old and begins to lock up, possible causes could be viruses, excessive processes running simultaneously, or hardware issues.

In order to resolve these issues, technical assistance may be required. A tech would most likely check for hard drive or memory problems. A memory upgrade is a cost-effective and simple improvement that may help. In regard to software, it may be helpful to remove viruses and unneeded applications. A more comprehensive option would be an operating system reload.

These tasks should be performed by a technician or very knowledgeable user. Some things a home user can do include allowing the computer to process one request before starting another, avoid starting a new process when the progress bar or hourglass symbol appears, and keep your anti-virus and anti-spyware programs updated and run regular scans.

The final analysis may show that it is time to replace an aging computer. A computer more than five years old cannot always keep up with today’s demands. Fortunately, prices have dropped in the past several years; you might be pleasantly surprised.

Patty Harshbarger, the owner of Computer Renaissance in Bradenton, can be reached at patty@cr-bradenton.com.

Access the article here.

If your computer is constantly freezing up, you may need a system clean-up. Find a Friendly Computers or Computer Renaissance near you. Visit our Web sites or call 888-PCFRIEND or 888-COMPREN.

December 4th, 2008

Recently, Patty Harshbarger of Computer Renaissance in Bradenton wrote a great article about picking the best wireless service. Read more below.

One of the greatest freedoms technology has given us is the ability to connect to the Internet while away from home. Whether through a cell phone, GPS, or laptop, we can have instant access to maps and phonebooks from around the world, instant communication by voice or e-mail or even settle the most obscure trivia bet within a minute.

There are two types of wireless access, wireless B, G, or N, and mobile broadband. Wireless B, G or N is the most common. In order to make use of wireless there must be receiving capability in the computer, an access point, and connection with an Internet service provider. Most new laptops include wireless. Most desktops, due to their importability, do not have wireless. Wireless can be added to laptops and desktops through internal installation or external adapter.

In your home, a wireless access point must be within range in order to receive a wireless signal. The access point connects, possibly through another router, with the provider to whom you pay a monthly fee. This network creates access to shared data on other computers in the network, printers and other devices. When connecting to wireless, you may see other wireless networks that are within range, which may or may not be secured.

To prevent unauthorized use, secure your wireless network through the configuration of your access point. Select a WPA point encryption method which is preferred over WEP. Provide the requested password, which will be required whenever accessing your network.

Wireless-B and -G are most widely used. For comparison, Wireless B transfers data at a maximum rate of 11 megabits per second. Wireless-G transfers data at a maximum rate of 54 megabits per second. Both Wireless-B and G can experience interference problems from devices that use the 2.4GHz band, including cordless phones, Bluetooth devices and microwave ovens. Newer to the market is Wireless-N which operates on a less congested band, and has a maximum transfer rate of 600 megabits per second. Speeds will be lower in actual use, due to network traffic. Prices for Wireless-N equipment are still well above Wireless-G.

Wireless hotspots are available to the public at many public buildings, restaurants and hotels. Find free Wi-Fi hotspots at www.free-hotspot.com.

Mobile broadband is the second category of wireless access. AirCards are one example of mobile broadband. Instead of connecting to a local network, an adapter allows direct access to an Internet service provider network. Cell phone service providers provide this adapter along with the monthly service.

Some laptops are now being sold with the broadband modem built in. A contract with a specific cellular carrier such as Verizon, AT&T, or T-Mobile is required.

There are several types of broadband access in the United States. The fastest type is the new 3G broadband with a 900 percent improvement over the next best access rate. Each mobile broadband provider has its own type of access and coverage, so it is necessary to research the various providers to determine the best coverage and speeds.

Patty Harshbarger, the owner of Computer Renaissance in Bradenton, can be reached at patty@cr-bradenton.com.

Access the article here.

If you need help setting up your wireless network, or are having computer problems - contact Friendly Computers! Call 888-PCFRIEND or find a store near you.

December 1st, 2008

Recently one of the franchise owners in Bradenton, Florida contributed to an article about avoiding a data disaster. Read more below.

Nov 03, 2008 (The Bradenton Herald - McClatchy-Tribune Information Services via COMTEX)
BRADENTON
As an office manager, Brenda Schmitt knows cost-saving measures are crucial for small businesses in these tough economic times.

But cutting costs on data storage is not an option for her employer, SS-20 Building Systems, which specializes in the construction of storage, office and manufacturing facilities.

The Bradenton company can't afford to lose blueprints, construction revisions, accounting, payroll and more through a computer glitch. On a regular basis, the company saves information from its computers' hard drives to a disk that is kept in close reach for immediate access. In addition, its records are sent to a data storage center outside of Florida.


"It's kind of like insurance, you hate to have to pay for it but boy if you needed it, it would be invaluable," Schmitt said. "Obviously, when you're looking at your budgets you're looking to see what you can cut. Giving up computer safety wasn't one of them."

Information technology professionals agree data storage is not something small businesses should take lightly. Government legislation makes sure public companies and healthcare professionals are consistent with data storage. The Sarbanes-Oxley Act of 2002 requires public companies to keep financial records for at least seven years, the HIPPA Act of 1996 requires healthcare professionals to save records a minimum of six years.


However, when it comes to small businesses, it's up to individual management at each business to ensure good data saving practices.

However, data storage standards for small businesses are often determined by what each company can afford.

"It can get pricey," said Mike Harshbarger, co-owner of Computer Renaissance in Bradenton. "What a business really needs to look at is if you lose this information, what's it going to cost your business."

Harshbarger tells companies that the three essentials for backing up data are frequency, automation and separation.

He advises businesses to back up information frequently, implement an automated tool to do that regularly and store the resource in a separate location from the main data source.

"Backing up is different for everyone," Harshbarger said. "But what it comes down to is how long is it going to take you to recover your data."

Typically, businesses pay a monthly fee for data storage based on the number of gigabytes it takes for storing.

Saving 50 gigabytes can cost at least $100 a month.
David Rouleau, owner of Every Last Detail, an interior design company in Lakewood Ranch, knows what it's like to lose business records. A computer crash caused the company to lose records on consultations and client payment schedules.

"It was very, very frustrating of course," he said. It took about three months to restore the information.

Now, Rouleau saves each day's business on CDs to avoid a similar incident.
"The longer we're in business, the longer we're behind if we don't," Rouleau said.
David Spire, co-owner of United Systems Computer Group in Bradenton, said many businesses don't realize the damage data loss can do.

"The funny thing is a good majority of businesses think they have it under control," Spire said.
A business that experiences a major data loss, Spire said, has about a 50 percent chance of folding within two years of the loss.

"It's kind of like insurance, you hate to have to pay for it but boy if you needed it, it would be invaluable," Schmitt said. "Obviously, when you're looking at your budgets you're looking to see what you can cut. Giving up computer safety wasn't one of them."

Information technology professionals agree data storage is not something small businesses should take lightly. Government legislation makes sure public companies and healthcare professionals are consistent with data storage. The Sarbanes-Oxley Act of 2002 requires public companies to keep financial records for at least seven years, the HIPPA Act of 1996 requires healthcare professionals to save records a minimum of six years.


"A good business continuity plan is important," Spire said.
U.S. Computer Group provides businesses with on-site data storage via a zip drive and off-site storage in which electronic records are transferred outside of Florida.

With an electronic transfer of records, Spire said U.S. Computer Group provides encryption protection, which scrambles the data while it is electronically transferred so if it is intercepted by a hacker it cannot be understood.

"When it comes to HIPPA and Sarbanes-Oxley, it's important in offsite transfers to have that secure import tunnel," Spire said. "But that provides a piece of mind for everyone."

To see more of The Bradenton Herald or to subscribe to the newspaper, go to
http://www.bradenton.com. Copyright (c) 2008, The Bradenton Herald, Fla.

Access the article here.

Whether you're a small business owner or a recreational computer user - it's very important to back up your data. The technicians at both Friendly Computers and Computer Renaissance can ensure your data is safe. Find a store near you by visiting our Web sites or calling 888-PCFRIEND or 888-COMPREN.

November 13th, 2008

Another Satisfied Customer!

Add to Memories Tell a Friend
laptop repair, home computer repair, computer repair, custom computer
Recently a satisfied customer of Computer Renaissance in Bradenton, Florida, wrote us about his experience with Computer Renaissance.

"Your tech, Adam M., serviced our PCs today at Elsoffer. Give him a raise or buy him a drink. The problem was it was too slow. It snaps now. Way to go, Adam."

john e



If your computer is running slowly, an experienced technician from Friendly Computers or Computer Renaissance can speed it up! Call 888-PCFRIEND or 888-COMPREN to find a store in your area.
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